Colour
- Actual colour of the product might vary due to the different display colours of computer monitor (RGB screen) and everyone might see these colours differently. However, we will try our outmost best to edit our photos and samples to represent itself accurately and as life-like as possible. We are unable to guarantee that the colour you saw would accurately portrays the true colour of the printed products.
- The tolerance of colour shall ±10% from colour chart.
- GOPRINT will provide colour proofing or proof reading for certain products when we deemed it necessary and important before proceeding with production.
Quotation
- All quotations which were issued by GOPRINT, indication of quantities and materials given of made by GOPRINT are strictly based on the assumption of validity of the information provided being fully accurate and correct in all circumstances. GOPRINT MARKETING SDN BHD maintains the right to re-quote any quantities, materials or any information provided by Client fail to be fully valid, accurate, and correct.
- Quotations provided by GOPRINT MARKETING SDN BHD will only remain valid for a period of time as indicated in the quotation after GOPRINT MARKETING SDN BHD reserves the right to requote if requested by clients to proceed further.
Ordering
- GOPRINT strives to provide our customers with the best results of their print jobs. Customers are required to upload file format as AI/PDF.
- The production cut-off time is 5pm daily (except for Saturday, Sunday and Public Holidays). Any orders after 5pm will be consider next day orders.
- Process day would exclude day of order and day of goods received. Estimated delivery date would be determined upon the confirmation of artwork files.
- Payment has to be made upon confirmation of order else the order would not be proceeded. GOPRINT would not entertain request for after receiving products payments method.
- Please do note that colours/photos of product might vary slightly from actual item or colour proofing.
- All prices of GOPRINT products are subject to change without prior notice.
Cancel Order
- Cancellation of order is not available once the products has been processed by production.
- Cancellation of order is only possible during the time period before the order is passed to production.
- Once the order is in processing stage or shipping stage, it will not be able to be cancelled or refunded.
Delivery
- Delivery Date specified by GOPRINT is just an estimate only. Time of delivery will not be of the essence of the contract and all reasonable efforts will be taken to comply. Please do note that such dates compliance is not guaranteed and customers shall have no rights to damages or to cancel the respective order for failure for any cause to meet any delivery date stated.