- For our working days, it would be from Monday to Saturday, except public holidays.
- We strive to provide the best end results for all your print jobs. For us to be able to do so, we would need you to upload your files in AI/PDF format. If we discovered that your artwork file has missing links, bleeds or any other technical issues, our representative will further contact you with an attempt to fix the pending issue as soon as possible.
- Please do keep in mind that colours/photo of products might be slightly different when presented from actual items of colour proofing.
- Pictures of products are shown for illustration purpose only. Actual products may vary due to product enhancement.
- All the prices indicated on our website are net. There will not be GST charges.
- Extra charges will be applied for rush orders.
- -*All prices are subject to change without prior notice.*
- GOPRINT MARKETING SDN BHD will make every necessary effort to ensure that the information on our product and services provided is accurate. Please do note that not all errors may be corrected in time and GOPRINT MARKETING SDN BHD will not be hold responsible towards errors, omissions or misstatements or misrepresentations whether express or implied.
- GOPRINT MARKETING SDN BHD will not be held responsible for any accident error omissions, negligence, interruption, errors in transmission or reception, computer virus infection, defamation, contract damage, copyright or intellectual property rights infringement and any loss caused. Which direct or indirect cause by our website information, our services and product.
- GOPRINT MARKETING SDN BHD has reasonable ground for not liable to any of the circumstances stated below:
- Spelling, punctuation or grammar error in the Artworks.
- Inferior quality or poor resolution of uploaded image(s)
- Design errors or wrong colour selections in the Artworks
- Errors incurred in User-Selection Options such as product type, size, printing method, finishing options or quantity.
- Incorrect dimensions, image orientation or late submission of Artwork
- Delay in delivery due to improper file uploaded or other technical issue.
- Duplicate orders placed by customers.
- Incorrect file layout for product finishing purposes.
- No refund for any confirmed orders.
Note: Terms and condition can be changed without prior notice.